Rent a Tool Policy

1. What this policy covers

This policy applies to every tool rental from Soft Technology Tools (“STT”) on the Rent a Tool page, in the STT app and through STT partner shops. By ordering you accept it.

2. Delivery and rental time

• After you pay and send the screenshot and transaction ID, STT checks the payment. You get the login (or the remote sharing setup) 1 to 15 minutes after the payment is verified.
• Your rental time starts when access is delivered, not when you pay.
• You see the time left on your order page. We remind you by email and app notification 15 minutes before the end and when the time is over.
• To keep working, order more time before the end.

3. Before you rent

• Download and install the latest version of the tool from the official link on the tool page before you order.
• Check that your PC, USB drivers, cables and internet are ready.
• Time lost because of an old tool version, missing drivers, a slow or blocked PC or internet on your side is not refunded.

4. Refunds

A payment is refunded only when STT cannot deliver the tool you paid for, under the Payment & Refund Policy. Refunds are sent only to the account the payment came from. Time that was already delivered is not refunded.

Once the tool login / credentials or the sharing access has been delivered to the client, no refund applies.

5. Login rules

• Do not change the password or any setting of the account.
• Do not share the login with anyone else.
• Do not log in on more PCs than the tool allows.
• Misuse ends the rental at once, with no refund, and may stop you from renting again.

6. Legal use only

• Tools may be used only for lawful repair and service work on phones you or your customer own.
• Renting a tool to work on a phone that is reported stolen, lost or blocked is forbidden. Check the IMEI first in our stolen phone registry and on PTA DIRBS.
• IMEI change or repair, PTA / DIRBS bypass and unlocking stolen or blocked phones are never allowed. Read the Device & Legal Use Policy.
• STT may end a rental and keep records when it sees unlawful use, and may share them with the authorities when lawfully required.

7. Who owns the tools

Every tool belongs to its maker. STT and its partner shops rent you access to an account for a time only. Names and logos are used to identify the tools.

8. Your data

We keep your name, mobile number, email, city, the order and the payment proof to deliver the rental, answer questions and meet the law. Your login details are stored encrypted and shown only to you, on your order page after an email code, and in your own email. See the Privacy Policy.

9. Partner shops

• Listing tool accounts for rent is an STT Pro feature that STT must switch on for the shop.
• A partner may list only tool accounts it legally owns.
• The partner must change the password after every rental and save the new password in the Shop Portal; until then the account is not rented again.
• STT pays the partner the payout shown for each delivered rental through the shop wallet. A refunded rental takes its payout back.

10. Contact

Support WhatsApp: +92 335 7576377 (messages only). Support email: support@softtechnologytools.com.

Rent a Tool Policy (Roman Urdu)

1. Yeh policy kis par lagu hai

Yeh policy Soft Technology Tools (STT) se Rent a Tool page, STT app aur STT partner dukaanon ke zariye har tool kiraye par lagu hai. Order de kar aap ise qubool karte hain.

2. Delivery aur kiraye ka waqt

• Adaigi kar ke screenshot aur transaction ID bhejne ke baad STT adaigi check karta hai. Adaigi ki tasdeeq ke 1 se 15 minute baad aap ko login (ya remote sharing) mil jata hai.
• Kiraye ka waqt access milne se shuru hota hai, adaigi se nahi.
• Baqi waqt aap ke order page par nazar aata hai. Khatam hone se 15 minute pehle aur waqt khatam hone par email aur app notification se yaad dihani hoti hai.
• Kaam jaari rakhne ke liye khatam hone se pehle mazeed waqt order karein.

3. Kiraya lene se pehle

• Order dene se pehle tool page ke official link se tool ka latest version download aur install karein.
• Apna PC, USB drivers, cable aur internet tayyar rakhein.
• Purane version, drivers ki kami, aap ki taraf slow ya band PC ya internet ki wajah se zaya hone wala waqt wapas nahi hota.

4. Raqam wapsi

Raqam sirf us soorat mein wapas hoti hai jab STT paid tool deliver na kar sake, Adaigi aur Raqam Wapsi Policy ke mutabiq. Raqam sirf usi account mein wapas jati hai jis se adaigi aayi thi. Jo waqt diya ja chuka us ki raqam wapas nahi hoti.

Tool ka login / credentials ya sharing access client ko deliver hone ke baad koi raqam wapas nahi hogi.

5. Login ke usool

• Account ka password ya koi setting na badlein.
• Login kisi aur ko na dein.
• Tool jitne PC ki ijazat deta hai us se zyada par login na karein.
• Ghalat istemal par kiraya foran baghair raqam wapsi khatam ho jayega aur aainda kiraya band ho sakta hai.

6. Sirf qanooni istemal

• Tool sirf un phones ki qanooni repair aur service ke liye hain jo aap ya aap ke customer ki milkiyat hon.
• Chori shuda, gumshuda ya blocked report shuda phone par kaam ke liye tool kiraye par lena mana hai. Pehle hamari stolen phone registry aur PTA DIRBS par IMEI check karein.
• IMEI badalna ya repair karna, PTA / DIRBS bypass aur chori ya blocked phone kholna kabhi ijazat nahi. Device & Legal Use Policy parhein.
• Ghair qanooni istemal dekhne par STT kiraya khatam kar sakta hai, record rakh sakta hai aur qanooni taqaze par hukkam ko de sakta hai.

7. Tool kis ki milkiyat hain

Har tool apne banane wale ki milkiyat hai. STT aur us ki partner dukaanein aap ko sirf kuch waqt ke liye account tak rasai kiraye par deti hain. Naam aur logo sirf tool ki pehchan ke liye hain.

8. Aap ka data

Kiraya deliver karne, sawalon ke jawab aur qanoon ki pabandi ke liye hum aap ka naam, mobile number, email, shehar, order aur adaigi ka saboot rakhte hain. Login ki tafseel encrypted mehfooz hoti hai aur sirf aap ko dikhayi jati hai: email code ke baad aap ke order page par aur aap ki apni email mein. Privacy Policy dekhein.

9. Partner dukaanein

• Tool accounts kiraye ke liye lagana STT Pro ki sahoolat hai jise STT ko dukaan ke liye chalu karna hota hai.
• Partner sirf wohi tool account laga sakta hai jo qanooni tor par us ka apna ho.
• Har kiraye ke baad partner ko password badal kar naya password Shop Portal mein save karna hoga; tab tak account dobara kiraye par nahi jata.
• Har deliver shuda kiraye par STT partner ko dikhayi gayi raqam dukaan ke wallet mein deta hai. Jis kiraye ki raqam wapas ho us ki adaigi wallet se wapas li jati hai.

10. Rabta

Support WhatsApp: +92 335 7576377 (sirf message). Support email: support@softtechnologytools.com.