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AI Calling Agents

An AI calling agent from Soft Technology Tools makes follow-up and reminder calls for your business, so leads and customers hear from you on time without your team dialling every number. It is for businesses in Pakistan and abroad that lose sales or bookings because follow-ups are late or forgotten. To start, message us on WhatsApp or fill in the project form, and we reply within one working day.

We work from offices in Lahore and Karachi, with clients in Pakistan, the UAE, the UK and the USA, and remote projects elsewhere. Calls with our team are booked in your local time.

Soft Technology Tools graphic: AI calls that follow up. Follow-ups and reminders, handed to your team

What you get

An AI calling agent takes on the repetitive calls that are easy to put off: following up a new enquiry, reminding a customer about an appointment, or checking in after a quote. Hot leads go to your team straight away, so a person can take over when it matters.

  • Follow-up calls: the agent contacts new leads and people who asked for a quote, so they do not go cold.
  • Reminder calls: reminders about appointments, bookings or next steps, at the times you choose.
  • Lead qualification: the agent asks the questions you set, so your team knows who is ready to talk.
  • Handover to your team: interested leads are passed to the right person on your team.
  • Connected to your systems: call results can be saved to your CRM, so every lead has a clear record.
  • Your script, your rules: you approve what the agent says and when it should stop and hand over.

We build calling agents with AI models from OpenAI and Claude, and connect them to the tools you already use. A calling agent works best as part of a wider setup: a WhatsApp AI chatbot for written chats, a CRM with automatic follow-ups to keep every lead, and a business website with lead forms that feed it all.

How it works

  1. Talk it through (Day 1): a call or WhatsApp chat about who you need to call, why, and what a good call sounds like for your business.
  2. Plan and quote (within 2 working days): a written scope, timeline and fixed price that you approve before we start.
  3. Build and test (weekly updates): we write the call flow with you, connect the agent to your lead source and CRM, and test it with real scenarios. Your feedback is built in.
  4. Launch and support (ongoing): the agent goes live, we hand over every login, and we stay on for updates and fixes, such as script changes.

What we need from you

The agent should sound like it belongs to your business, so we need your input on what it says and when. We guide you through each point.

  • The type of calls you want made, for example lead follow-ups, appointment reminders or quote check-ins.
  • Where the leads or bookings come from today, such as website forms, ads, WhatsApp or a spreadsheet.
  • The questions the agent should ask, and the answers that mean a lead is worth passing to a person.
  • Key facts the agent may need, such as your services, prices, locations and booking rules.
  • Who on your team should receive handovers, and how they want to be told.
  • Access to your CRM or booking system, if the agent should read from or write to it.

Timeline

AI automations depend on scope, such as how many call types you need, which systems the agent connects to and how detailed the call flow is. The timeline is agreed in your written quote before work starts.

During the build you get weekly updates, so you can hear and review the agent before it goes live.

Pricing

AI calling agents are priced per project. After a free call or WhatsApp chat, we send a fixed written quote with the scope and timeline, and you approve it before any work begins. There are no hidden fees.

Monthly support plans are available for script updates, changes and ongoing checks.

FAQ

What kind of calls can the AI agent make?

We set up AI calling agents for follow-ups and reminders, such as calling new leads, reminding customers about appointments, or checking in after a quote. We confirm on the first call whether your use fits.

What happens if a lead wants to speak to a person?

The agent hands over to your team. You decide during planning who receives handovers and how they are notified.

Can the agent use the leads already in my CRM?

Often, yes. We work with CRM tools such as GoHighLevel and build API integrations with other systems. We check your setup before we quote.

Can I change what the agent says later?

Yes. Scripts can be updated after launch as a one-off change or through a monthly support plan.

Do I own the accounts?

Yes. Accounts are set up in your name and we hand over every login at launch. There is no lock-in.

Start your project

Tell us which calls your team keeps putting off, and we will reply within one working day with questions or a quote. Message us on WhatsApp at +92 335 7576377, or fill in the project form on our home page. You can also read more on our blog.